Studer Group Honors Neosho Memorial Hospital for Exceptional Care | The Knowledge Dynasty

Studer Group Honors Neosho Memorial Hospital for Exceptional Care

For the third year in a row, Quorum client hospital Neosho Memorial Regional Medical Center (Chanute, KS) was selected as the June 2015 Healthcare Organization of the Month by Studer Group, an international outcomes-based healthcare consulting firm that works with healthcare organizations across the world to improve clinical, service and operational outcomes.

The Healthcare Organization of the Month award is awarded to hospitals achieving superior results across 5 Pillars (service, quality, people finance and growth). “This award reflects the tremendous amount of work our staff and physicians have accomplished in providing compassionate care. Our goal is to provide 5-star care for our patients,” Dennis Franks, Neosho Memorial Regional Medical Center CEO said.

In the Studer Group’s award presentation, the increase in physician and employee engagement was noted. The employee engagement scores went “from an already strong position of 96 percentile to a real world class position of 99th. Truly best out there and your physician engagement, likewise, moved from the 96th percentile to the 99th.”

“To see an organization achieve this distinguished award is truly remarkable in today’s challenging healthcare environment. This award is a testament to the hard work of Neosho’s employees and to a deep commitment to patient care,” said Mickey Bilbrey, President and CEO of Quorum Health Resources. “Neosho has once again confirmed that it is a premier environment for both its employees, physicians and its patients.”

“This newest award reflects our commitment to a culture of excellence where patients feel confident about their care, physicians enjoy practicing medicine, and employees are proud to be part of the organization,” Franks added. “We do all of this for the benefit of our patients. They are the reason we work to do our best.”

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About Quorum (Quorum Health Resources)

The Quorum Difference is the extraordinary combination of consulting guidance and operations experience that enables client healthcare organizations to achieve a sustainable future. As an integrated professional services company, Quorum has been delivering innovative executable solutions through experience and thought leadership for more than three decades. Quorum is consistently ranked among the top healthcare consulting firms in the nation, and the Quorum Learning Institute educates more than 10,000 healthcare leaders and professionals each year. For more information, please visit


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